by Joe Galvin | Oct 2, 2019 | Partners
WALK WITH US: We’re Proud To Sponsor Wholly Kicks Bringing Shoes to the Homeless and Near Homeless in Aurora, Colorado 02 OCTOBER 2019 By: Joe Galvin We couldn’t be happier to announce that CustomerView has adopted an organization that brings comfort and...
by Joe Galvin | Oct 1, 2019 | Partners, Technologies, Trends
Better Than CSAT Surveys: Really Knowing Your Customers Are Happy 30 SEPTEMBER 2019 By: Joe Galvin Every executive serious about growing their business also must be serious about understanding what is really happening when it comes to the perception and behavior of...
by Joe Galvin | Jun 25, 2019 | Technologies, Trends
With a 3 to 1 Proven ROI on Contact Centers for Online Health Services, It’s No Wonder Insurance Companies are Investing 25 JUNE 2019 By: Joe Galvin The vision for healthcare delivered more efficiently via virtual visits (using voice, video and online...
by Joe Galvin | Jun 18, 2019 | Partners, Technologies
CustomerView Offers A Cloud-Based Platform And Industry Solutions Designed To Improve Every Customer Interaction, Across Every Channel 18 JUNE 2019 By: Joe Galvin Q: Could you provide our readers with a brief introduction to CustomerView? A: CustomerView is a premier...
by Joe Galvin | Jun 10, 2019 | Press Releases
Activus Emerges from Stealth Mode, Launches CX BPO Start-Up at Genesys Xperience19 10 JUNE 2019 New offering built on Genesys PureCloud Taps CustomerView’s AI-Driven Behavioral and Conversational Analytics and Insights to take customer service and experience...
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