by Joe Galvin | Jun 25, 2019 | Technologies, Trends
With a 3 to 1 Proven ROI on Contact Centers for Online Health Services, It’s No Wonder Insurance Companies are Investing 25 JUNE 2019 By: Joe Galvin The vision for healthcare delivered more efficiently via virtual visits (using voice, video and online...
by Joe Galvin | Jun 18, 2019 | Partners, Technologies
CustomerView Offers A Cloud-Based Platform And Industry Solutions Designed To Improve Every Customer Interaction, Across Every Channel 18 JUNE 2019 By: Joe Galvin Q: Could you provide our readers with a brief introduction to CustomerView? A: CustomerView is a premier...
by Joe Galvin | Jun 10, 2019 | Press Releases
Activus Emerges from Stealth Mode, Launches CX BPO Start-Up at Genesys Xperience19 10 JUNE 2019 New offering built on Genesys PureCloud Taps CustomerView’s AI-Driven Behavioral and Conversational Analytics and Insights to take customer service and experience...
by Joe Galvin | Jun 10, 2019 | Press Releases
Joe Galvin, CEO of CustomerView, Joins Forbes Technology Council 10 JUNE 2019 By: Joe Galvin Forbes Technology Council Is an Invitation-Only Community for World-Class CIOs, CTOs, and Technology Executives. Denver, Colorado; June 10, 2019 — Joe Galvin, founder and CEO...
by Joe Galvin | Jun 6, 2019 | Press Releases
CustomerView to Demonstrate Advanced Analytics Platform Leveraging AI for Behavioral Analytics Across All Voice, Messaging, Web and Social Media Channels at Genesys Xperience19 06 JUNE 2019 Company will feature its proven cloud-based Conversational Behavioral...
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