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The ROI for CX: Leaders in CX Are Proven More Competitive

The ROI for CX: Leaders in CX Are Proven More Competitive

by Edward Clark | Feb 26, 2019 | Technologies, Trends

The ROI for CX: Leaders in CX Are Proven More Competitive 26 FEBRUARY 2019 By: Edward Clark Is it possible to ascertain the impact of customer experience (CX) by studying the outcomes of CX improvement initiatives by B2C brands? It is, and while the science is...

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