At the Intersection of CX & AI: 10 Trends for 2019

At the Intersection of CX & AI: 10 Trends for 2019

At the Intersection of CX & AI: 10 Trends for 2019 07 DECEMBER 2018 By: Joe Galvin Welcome to the new year, and to the continued acceleration of innovation as the CX technology landscape continues to evolve – and the value of customer data continues to rise. There...